GWF MessSysteme AG is a leading international company in Switzerland for the measurement, communication and management of consumption data for water, gas, heat and electricity. As a family business with more than 250 employees and a success story spanning over 120 years, the company has repeatedly reinvented itself, developed new markets and evolved from a proven meter manufacturer to an innovative technology partner and solution provider for smart metering systems.
In a specialised and heterogeneous system landscape that had grown over the years, with regular maintenance and updating work on a wide variety of interfaces, GWF invested a lot of time and money. The specialisation worked well. However, data and information existed in silos. Data-based decisions could only be made in the respective silo. An all-round view of the data across all business areas, lead-to-cash was missing. With the growth and transformation of the business models, all business processes in the company were revised and realigned. In order to optimise data-based decisions, the company's core processes also had to be restructured.
Knowing GWF's ambition to continuously develop, Ambit Group was able to challenge GWF's initial order. While at the beginning there was a discussion about a replacement strategy for the ERP system, GWF was soon impressed by an integrated platform solution: the seamless possibilities of the Microsoft platform with Dynamics 365 in the cloud and the ambitious project team with industry expertise in the manufacturing industry were convincing.
The goals: simplified standardised processes, centrally available data and a further development of the way of working in the organisation. Dynamics connects all areas of the company, makes data available centrally and transparently and thus enables agile decisions without limits.
Already since 2018, Ambit Group has been supporting GWF to efficiently update their lead-to-cash processes with ERP and CRM business applications. Agility, transparency and efficiency are their competitive advantages compared to their competitors in their home and future markets. Today, the processes are performing well enough for GWF to handle their lead-to-cash process (along the value chain) with a 25% increase in efficiency.
Erich Flühler, Vice President Commercial Excellence and Projectlead at GWF
The transformation journey is based on mutual trust and expertise: Ambit Group offers all D365 business applications from lead-to-cash. This single-source offering is unique for a Swiss-based, owner-managed company. In addition, the strong ecosystem of partners around Ambit Group forms to provide highly specialised services.
Knowing that a project and a change like this needs a resilient partnership, GWF is convinced to have the right partner at its side.
GWF MessSysteme AG is the leading company for flow measurement and consumption data acquisition of gas, water, electricity and heat in Switzerland. It offers its customers trend-setting system solutions for the acquisition, communication and management of measurement data.
GWF is a Swiss family-owned company with over 240 employees and a success story of more than 120 years and your innovative partner for metering systems and meter data management.
More information at: https://www.gwf.ch/en
andreas.pascutto@!ambit-group.com
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