Ambit Group: The future of associations: Achieving sustainable change with AI and digitalization

Achieving sustainable change with AI and digitalization

The future of associations: achieving sustainable change with AI and digitalization

Current technological developments are fundamentally changing the way organizations work. A decisive phase is also imminent for associations. Transforming digitally as an association and organization is no longer just a trend, but a necessity in order to remain relevant in an increasingly networked world. However, the challenges associated with this change are complex and require not only technological solutions but, above all, far-reaching organizational changes.

The challenges of digitalization for associations

Associations face a variety of challenges on their path to digitalization. Many associations have grown historically and have developed complex structures over the years that encompass a multitude of sub-organizations, sections and different member groups. These structures often lead to a fragmented system landscape that makes it difficult to obtain a unified and comprehensive view of members and their interactions.

360-degree view of members and data privacy

Associations need to collect detailed information about their members in order to be able to distribute targeted communication and service offers. This requires not only the use of modern technologies, but also the integration of these technologies into existing systems. What is fundamentally missing is a 360° view of members and member types.

In addition to the technological complexity, associations must also comply with the legal framework. The protection of member data and compliance with data protection guidelines are essential in order to maintain the trust of members and avoid legal risks. This requires careful planning and implementation of security measures that meet both current and future requirements.

 

The role of a specialized partner in the digital transformation

In this complex landscape, it is crucial to have a partner at your side who understands the specific challenges of associations and is able to offer customized solutions. The Ambit Group specializes in the digitalization of associations and member organizations and has extensive expertise in the areas of custom digitalization, digital transformation and non-profit organizations.

The Ambit Group accompanies associations through all phases of digital transformation - from consulting at scope, process and organizational level to the implementation of technologies, employee training and long-term support. A particular focus is on the integration of the Microsoft platform, which offers a robust and flexible basis for digitalization.

 

The Microsoft platform: a comprehensive solution for associations

The Microsoft platform, consisting of Azure, Dynamics 365 and the Power Platform, offers a unique combination of flexibility, scalability and security that enables associations to achieve their digital goals. These platforms are not only at the forefront of technology, but also offer integrated AI capabilities that enable processes to be automated, data-driven decisions to be made and organizational efficiency to be increased.

 

Azure: the scalable cloud infrastructure

Azure provides a highly scalable cloud infrastructure that enables associations to run modern applications and services without having to worry about the underlying hardware. Azure offers comprehensive security and data protection features that ensure all data and applications meet the highest standards. In addition, Azure's global presence enables flexible adaptation to the specific needs of associations, no matter where they operate.

Dynamics 365: Integrated CRM and ERP

Dynamics 365 integrates CRM and ERP functions into a single platform that enables associations to gain a holistic view of their members and their interactions. This integration is particularly valuable for associations that need to manage a large number of members and their different needs. Dynamics 365 also offers extensive automation features that make it possible to reduce administrative tasks and focus on value-adding activities.

Power Platform: Solutions without programming

The Power Platform enables associations to create individual applications and workflows that are precisely tailored to their needs - without extensive programming knowledge. Power Apps can be used to develop custom applications that map specific processes. Power Automate enables the automation of workflows, and Power BI provides powerful analytical tools to make informed decisions based on real-time data. Copilot Studio can be used to create intelligent, actionable and connected AI assistants for employees and customers. With this link, you can download the german PDF "The Power Platform in a nutshell".

Integrated AI: Copilot and Open AI

A highlight of the Microsoft platform is the integrated AI provided by solutions such as Microsoft Copilot and the integration of OpenAI technologies, including ChatGPT. These AI functions offer a wide range of possibilities to increase the efficiency and effectiveness of associations.

Microsoft Copilot: This function supports users in everyday tasks such as processing e-mails, creating reports and analyzing data. Copilot integrates seamlessly with Microsoft 365 and Dynamics 365 and offers contextual suggestions and automations based on the user's specific requirements.

OpenAI and ChatGPT

These advanced AI models make it possible to integrate natural language into applications and workflows. This can be used, for example, to automatically answer membership inquiries, create personalized content or perform complex data analyses. The possibilities are almost limitless and offer associations the opportunity to fundamentally change the way they work.

Change management: the key to sustainable change

While technology plays an important role in digital transformation, it is only one piece of the puzzle. Successful change also requires an adaptation of people, processes and the entire organizational culture. This is where change management comes into play. The Ambit Group supports associations in designing their organizational structures and processes in such a way that they optimally promote digitalization. With customized solutions, the Ambit Group helps to set the course for a successful digital future.

Human

The introduction of new technologies can cause uncertainty and resistance among employees. To counter these challenges, it is important to involve employees in the change process at an early stage and to provide them with ongoing training. The Ambit Group offers training programs that help employees to use the technologies effectively.

Organization

Digital transformation is a MUST for organizations to remain competitive. The structure and culture of an organization play a decisive role in this. Flexibility is key: organizations must be able to adapt quickly to change. Managers are required to develop a clear vision for the future of their organization and to pursue it consistently.

Processes

Efficient processes are the backbone of any successful organization. Digitalization offers the opportunity to automate and optimize existing processes, but this requires careful analysis and redesign. Ambit Group works closely with associations to identify processes that can benefit from digitization and to develop tailored solutions.

Technology

Technology is the enabler of digital transformation, but it must be used strategically to achieve maximum benefit. The Ambit Group helps associations to select and implement the right technologies to achieve their specific goals. In doing so, we make sure that the technology not only meets current requirements, but is also future-proof.

Bottom line: The future begins now

The digital transformation offers associations a unique opportunity to revolutionize the way they work and offer their members even greater added value. With the right strategy, the right technologies and a strong partner like the Ambit Group, associations can successfully shape this change and equip themselves for the future. The journey to digital transformation is challenging, but the opportunities it offers are enormous. It is time to seize these opportunities and actively shape change. Let's shape the future of your organization together - sustainably, innovatively and successfully.

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Are you interested in this topic? I would be pleased to answer any queries you have.

Christian Schipp, Chief Business Development Officer

christian.schipp@!ambit-group.com
+41 79 954 17 09