End2end process digitalization in retail companies
Microsoft Dynamics 365 covers a wide spectrum of functions. Various trading channels, for example, branch operations with POS checkouts, connections to online shops or direct sales are all based on just one piece of software. The different channels converge in Microsoft Dynamics 365, where they are managed and processes are initiated, ranging from enterprise resource planning to financial accounting. The Microsoft Dynamics 365 scheduling function automatically calculates how much your sales channels require, ordering the goods on time. This optimal setup for outgoing warehouse goods ensures that your warehouse and warehouse costs remain leanly structured.
How do you react when purchasing habits change? Customers obtain their information in new ways, whether in B2C or B2B. They make their purchasing decisions based on criteria that are no longer in tune with traditional sales and marketing methods. Your customers use all media channels available, exchange information via social media platforms and rate suppliers continuously.
Microsoft Dynamics 365 is the tool providing you with an all-round 360° view of your customers and their contacts. You can integrate all transactions and evaluate them. These may include the entire sales management, campaign management or mailing despatch.
Plan your logistical tasks in line with future requirements, optimising your margins for all processes. Establish an online shop, automating all supporting ERP and CRM processes. Ambit Group will guide you through each phase.
Do you know what people are saying about your company and products on the Internet and social media? Can you evaluate how well your mailings do with customers? Do you understand why your web shop isn’t doing as well as you´d like? Can you rate individual channel development, and how expensive field service staff influence this?
If not, we have just the right solution for you!
Christian Schipp, Business Development CRM & Group CMO