I want to advise ambitious companies to create a unique customer experience and to be even more successful with state-of-the-art CRM processes! The success of our customers is my passion!
For me, it is clearly the value of passion. The topic of CRM / CX inspires me every day! And it's great that there's always something new to learn.
A project will be successful if it is set up professionally. A well-defined strategy and the active participation of the management are basic requirements. A future-oriented and learning corporate culture helps enormously. Proper CRM projects always result in a change at the level of processes, organization and technology. These challenges can only be mastered together or as a partnership.