Head of Business Unit Customer Service Experience
My ambition is to develop solutions that add value to the client's day-to-day business. This can be an increase in efficiency, or the expansion of their portfolio / development of a new business model. It may be something that was not possible before. That is my goal: high customer focus and creating added value.
Passion is the number one topic for me. That's what makes us different - when you put your heart and soul into your work and you can also identify with clients and projects.
Reflecting on all expectations of the particular milestones in regular dialogue, as this creates a common understanding of the current priorities. Only if customer and partner work together with the same priorities, it is possible to achieve the goals efficiently.